We hope you are happy with your new SANDALAKI!

If not,please do the following:

Contact us via email at [email protected]

1.If the shoes are not a suitable fit, you have up to 15 days to return them back and we we’ll send you a new one in the correct size.

2.If the item is defective a full refund will be issued.The refund is always credited to the payment method with which the original purchase was made.Products marked as “sale” we do not  offer a refund.

 All you have to do is to send them back in an unused condition as you have received them.
Pack up the shoes carefully with the original SANDALAKI packaging included ,then secure with outer wrapper and send them back .
Customers are responsible for all return shipping charges.Shipping charges are non-refundable.

You will also receive an email including instructions for the return.

Once your return arrives at our facility kindly note that it generally takes 72 hours to process.You will be notified via email once your return has been successfully completed.

SANDALAKI is not responsible for damages made by others due to transfer and delivery.

If you have any queries,please do not hesitate to contact us on [email protected]