Terms & Conditions

PAYMENT AND SHIPPING

All our sandals are handmade to order.Once you place your order,they are made usually within 7 working days.

PAYMENT METHODS

The following payment options are available to make  your purchases:

-Paypal: Pay safe via your account.

-Cash on delivery:  Available only for orders within Greece.

-Bank account deposit: You can make a deposit in our bank account but your order will not be sent until you confirm the deposit.In your deposit you should mention your nameand the order number.
The invoice as proof of the deposit, physical deposit or e-banking, should be send to info@sandalaki.com.The name that will noted in the bank deposit slip should be the same as the name you entered in the electronic form of ordering. The deposit money might not be directly “visible” to information received from the bank, so a small delay is possible.Your orderis going to be shipped when the deposit is verified.

-Credit card: The redemption option of ordering by credit OR debit or prepaid card, will be completed at the site of Eurobank, in a completely safe and controlled environment of the bank itself, to ensure the confidentiality of the data of the transaction. The credit card details are not stored in any way by the systems of SANDALAKI .

SHIPPING METHODS

The following shipping methods are available for your orders:

Greece
-ELTA courier.Expected delivery time is 1 to 2 working days,depending on the location.

Worldwide
-Hellenic post mail.Expected delivery time is 5 to 15 working days depending on the location.

Custom clearance,extreme weather conditions ,strikes,and  any case of force majeure might affect the transport and delivery of your order. In case that your order is delayed for any reason, you may contact us, so that we can inform you about the exact delivery time.
SANDALAKI  is not  responsible for duties or tariffs imposed by the destination country customs.

RETURNS
We hope you are happy with your new SANDALAKI!

If not,please do the following:
If the shoes are not a suitable fit, you have up to 15 days to return them back and we we’ll send you a new one in the correct size.
All you have to do is to send them back in an unused condition and in the original SANDALAKI bag as you have received them.
Pack up the shoes carefully in their original bag and with secure outer wrapper and send them back .
Please send us your sandals by post only, such that we avoid any unnecessary delays.

Customers are responsible for all return shipping charges.

If the item is defective or the order was not what you requested a full refund will be issued. We will always reimburse your postage costs for returned sandals.
SANDALAKI is not responsible for damages made by others due to transfer and delivery.

If you would like to return your order, please contact us at info@sandalaki.com